Privacy Policy

Who is responsible?

AMS Airport Ride is responsible for processing your personal data as described in this statement. For questions about your data, you can reach us via the contact page or WhatsApp.

What data do we process, and why?

When you book a ride, we process: your name, phone number, email address, pickup address, destination, ride date and time, number of passengers and luggage pieces, chosen vehicle type, and — if you provide them — your flight number and any notes with the booking. This data is necessary to actually carry out your booking: this is the legal basis (performance of a contract) on which we process it.

If you contact us via the contact form, email, or WhatsApp, we process the data you provide in doing so, in order to answer your question (basis: legitimate interest in being able to respond to enquiries, or preparing to enter into a contract).

Address entry while booking

As you type a pickup address or destination in the booking calculator, your input is sent to Google (Places API and Routes API) to show address suggestions and calculate distance/travel time. This happens on every booking regardless of cookie preferences, because it's functionally necessary to calculate the fixed price — it is not an advertising or tracking technique. See Google's own privacy policy for how Google processes this data.

Who do we share data with?

We share booking data only with parties needed to deliver the service:

• Resend — sends your booking confirmation and our internal notification by email.
• Google (Places API / Routes API) — for address lookup and distance calculation, as described above.
• Our database/hosting provider — securely stores booking data (Postgres database) so we can carry out your ride.

We never sell your data to third parties. Once we activate Google Analytics and/or Google Ads conversion measurement (see our cookie policy), this only happens after your explicit consent, and never with your name, phone number, email address, or full address details — only anonymised events such as "booking completed".

International transfers

Google and Resend may process data on servers outside the European Economic Area. Both providers offer appropriate safeguards for this (such as the European Commission's standard contractual clauses).

How long do we keep your data?

We do not keep booking data longer than necessary to carry out your booking, answer any follow-up questions, and comply with legal (for example, tax-related) retention obligations.

Security

We take appropriate technical measures to protect your data, including an encrypted (https) connection, server-side validation of all submitted data, and limits on how often forms can be submitted to prevent abuse.

Your rights

You have the right to access, correct, delete, and restrict your personal data, and the right to object to its processing. Please contact us via the contact page to do so. If you are not satisfied with how we handle your complaint, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookies

See our separate cookie policy for exactly which cookies and similar techniques we use.

Changes

We may update this privacy policy, for example when we actually activate a new service (such as analytics). The date at the top of this page indicates when the policy was last changed.